Digital
Strategy

As we move forward, the role of digital in achieving the ambitions set out in our Health and Wellbeing 2026 – Delivering Together Strategy will come increasingly into focus. Our new Digital Strategy outlines how we will rise to the challenge of delivering the digital transformation needed to improve health and care outcomes going forward, alongside standardisation of our services and coordinated regional management as part of our own change journey. This digital strategy has been developed alongside our people. They have helped shape our priorities and initiatives for successful digital transformation and confirmed our new digital vision.

For our population, digital holds the potential to provide greater visibility, control and personalisation of care.

We will provide more personalised care, including full visibility of health data and care pathways, moving towards precision medicine to identify the best approaches and care pathways for everyone. A single electronic care record will empower people and staff to have full visibility of care pathways.

We will empower the population to take an active role in care and wellness decision-making, developing new digital ways for people to access health services. This includes easier online communications, virtual assistance and consultations, as well as the ability to view their personal health record. We will co-design solutions that tackle digital inequalities, responding to user needs and ensuring user experience is at the centre.