Strategic outcome 5

Intelligent use of data, underpinned by seamless access, will support integrated management of care pathways.

What do we want to achieve?

Data accessibility and protection

• Improve the accessibility and quality of health and care data to make the right data available at the right time
• Ensure robust data protection standards and cybersecurity

End to end pathway

• Address peoples’ end-to-end care pathway through increased data insight

Through the establishment of the HSC data Institute we will improve how we collect and use data as an organisation and enable greater access for users across the system who require it to support decision-making. Intelligent use of data will help us to deliver care across our system and ensure the population receive the right treatment and support.

We will review how we govern data across HSC, defining a new organisation that will oversee the management and quality of our data. We will focus on education, data quality, analytics and insight and governance to ensure that we are truly harnessing the power of the vast data that we collect and record.

What will the future look like?

For our population:

• People can access the health and care information held about them online, on demand.
• The quantity and quality of data held about people is improved, which helps to personalise care.
• Data is securely protected by robust cyber solutions.

For our people:

• Health and care staff can access records and history so that they are well informed before they begin a consultation.
• There are clear and transparent data governance processes in place, which improves data quality and access.

Personalisation of care

Intelligent use of data will optimise performance and harness population health insights, whilst ensuring robust data protection standards

How will we get there?

Our strategic outcomes are the specific objectives for our overall strategic vision and as such they will also be delivered as part of a three phased approach in terms of resource focus. However, individual programmes and projects will follow unique timelines.

Continuously improving

While each programme will progress through the three stages above at its own pace, embedding a common approach for identifying improvement opportunities, developing solutions and measuring results will allow consistency in tracking progress against the objectives set out in this digital strategy. Generating robust feedback loops and continuous improvement logs will help to ensure that our care is always improving for the people that we serve.