Strategic outcome 4
What do we want to achieve?
Digitally assisted care
- Enhance care delivery through advanced digital solutions across standardised systems
- Optimise system management and updates creating opportunities for staff collaboration
Digital career pathways
- Incorporate digital skills across a variety of career paths, including among health and care professionals and HSC leadership groups
- Improve the standard of training available to staff through new technology
We will enhance care delivery through improved digital solutions. We will focus on solutions that improve decision-making and release staff time. We will support our people to improve outcomes by adopting assisted care technologies, as well as those that reduce the administrative burden. We will work with our people to develop their digital skills and provide the tools and resources to fully utilise our systems; embedding a culture of continuous digital learning.
What will the future look like?
For our population:
- People get to spend more time with their care provider, as the administrative burden for them is reduced.
- The different services talk to each other, which makes referrals and transfers more streamlined
- There are standardised processes in place for all of my care needs
For our people:
- Digital capabilities are embedded into teams at all levels, which enables collective learning and understanding
- There is clear leadership and responsibility for the best practice use of our systems
- Solutions improve decision-making and release staff time
Personalisation of care
Digital will enable health and social care professionals and staff to work more efficiently and collaboratively across standardised systems
How do we get there?
Our strategic outcomes are the specific objectives for our overall strategic vision and as such they will also be delivered as part of a three phased approach in terms of resource focus. However, individual programmes and projects will follow unique timelines.
Our phased approach to achieving this outcome
Implementing
We will support our HSC staff to embrace change and invest time in developing the required knowledge and skills to use them effectively
We will develop robust business change and training processes that allow staff to understand and feel confident using our new systems – we will focus on cultural change, driven by supportive leadership that enables learning
Making the best use of
The optimisation of standardised systems and processes, will help HSC and digital staff to work more collaboratively
We will embed further functionality into existing systems as part of our ‘Once for NI’ approach, reducing the administrative burden of accessing information across multiple
Innovating
We will provide opportunities for all staff to input into system reviews and innovation activities
We will pair our front-line staff with our digital experts to identify the best ways to implement new changes
We will integrate our systems and refine information storage into fewer different places, making access to information quicker and easier for our people
Continuously Improving
While each programme will progress through the three stages above at its own pace, embedding a common approach for identifying improvement opportunities, developing solutions and measuring results will allow consistency in tracking progress against the objectives set out in this digital strategy. Generating robust feedback loops and continuous improvement logs will help to ensure that our care is always improving for population.
Page last updated: 27 June 2023