Strategic outcome 2
The digital solutions we design will put our population and our people at the centre, ensuring quality and safety is at the heart of all health and care pathways.
What do we want to achieve?
Standardised pathways designed with service, staff and our population in mind
- Enable clinicians and staff to maximise the impact of remote and proactive care
- Enhance ability of clinicians and staff to deliver the highest quality and safest healthcare
- Ensure standardisation of pathways that prioritise quality and safety and digital first approach
- Ensure our population are cared for at the right place, at the right tim
We will build standardised pathways designed with input from our people and our population in mind. Digital solutions will put quality and safety at the heart of all processes, systems and ways of working, enabling clinicians to maximise the impact of remote, proactive care and improving the patient experience.
Our standardised pathways, powered by digital, will improve the consistency, quality and safety of care that is being delivered across Northern Ireland. We will focus on system integration and cybersecurity so that our new solutions can provide data and insights to support evidence-based decision making for our staff.
What will the future look like?
For our population:
- Care decisions based on a greater volume and quantity of data.
- Information stored in one place, to be accessed by both patients and care providers – so patients only need to tell their health and care story once.
For our people:
- Our solutions help to minimise unwarranted variation in care
- One unified system across HSC makes systems more streamlined and intuitive
- Easier access to the correct patient data makes clinical decision making easier and safer
Personalisation of Care
Digital solutions will put quality and safety at the heart of all new processes, systems and ways of working across health and care pathways
How will we get there?
Digital solutions will put quality and safety at the heart of all new processes, systems and ways of working across health and care pathways.
Our strategic outcomes are the specific objectives for our overall strategic vision and as such they will also be delivered as part of a three phased approach in terms of resource focus. However, individual programmes and projects will follow unique timelines.
Our phased approach to achieving this outcome
Implementing
- Quality and safety will be at the heart of all system integration and new processes implemented across our digital portfolio
- We will have a disciplined and robust approach to implementation and business readiness
- We will focus on building awareness and understanding of the systems and our requirements on the users of them
Making the best use of
- We will build robust change management and continuous improvement processes that ensure safe integration and implementation of parallel or supplementary systems
- We will focus on capability development in our workforce, including routine training and development activities that keep our systems and the data they hold safe
Innovating
- We will ensure our workforce and system users understand our protocols and processes regarding safety and quality.
- We will need to conduct routine reviews of our systems and tools and identify and pilot new solutions carefully before scaling them up.
Continuously improving
While each programme will progress through the three stages above at its own pace, embedding a common approach for identifying improvement opportunities, developing solutions and measuring results will allow consistency in tracking progress against the objectives set out in this digital strategy. Generating robust feedback loops and continuous improvement logs will help to ensure that our care is always improving for the people that we serve.
Page last updated: 23 June 2023